Questions & answers
At this moment Neo can only support HDMI 1.4, the new model for HDMI 2.0 is coming soon.
When setting the google gateway data, you can check whether the network is 2.4G, or you can click to check the internal frequency of the wifi after the phone is connected to the wifi.
Yes, it works with pc. Lytmi will release the pc backlights in next month.
It will not cause signal lag, Neo provides a zero-delay immersive vision sound experience.
Please check your sources resolution is within or equal to 4K/30Hz, if not, it won’t support. Check the HDMI cable and connection with the input port. Try resetting the item, there is reset mark on the Sync box. Please contact us immediately, we’d address it for you.
Yes, via the LightMi app, you can enjoy greater control over your TV led strip lights and access to incredible color picking, multiple scene modes, features, and more.